We offer worldwide shipping.
We ship worldwide via Royal Mail.
UK orders are sent Royal Mail 1st Class Signed For, which should arrive in the next 1-2 working days. Each order has a tracking number which will be sent to you when the item has been posted.
E.U orders are sent via International Standard mail (with no tracking number), which Royal Mail recommends will take between 3-5 working days.
Non-E.U International orders are sent via International Standard mail (with no tracking number), which Royal Mail recommends will take between 5-10 working days.
UK SPECIAL DELIVERY:
We always have a Proof of Postage for every order we send.
Every UK order is sent via Royal Mail First Class Signed For – if you would prefer your item to be sent via Special Delivery please select this shipping option when you place your order. This will incur a shipping cost.
INTERNATIONAL TRACKED & SIGNED FOR:
Please note that unless otherwise requested we do not send any EU or International orders through the Special Delivery or Tracked & Signed For services. This means your order will not have a tracking number.
If you would like your order to be sent via Royal Mail’s International Tracked & Signed For service, please select this shipping option when you place your order. This will incur a shipping cost.
We cannot be held responsible for items lost in the post, but we will always try to help.
Please make sure your address is correct and up to date. We cannot be held responsible for items sent to the wrong address.
Purchasers are responsible for any duties and taxes levied at the point of entry into the destination country.
NEED TO SEND BACK AN ITEM FOR ALTERATIONS?
Here is our studio address:
The Emperor’s Old Clothes
1st Floor – Linkline House
65 Church Road
Please include a note about what alteration you require + your instagram name (if you have one + we’ve been communicating with each other there)